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SUPPORT
Real people onthe other end.
Bug reports, location requests, model questions, brand-voice fan mail — we read everything. Most messages get a reply within 1-2 working days.
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FAQ
Read the FAQ first
34 answers across 8 themes — methodology, scoring, sports, pricing, accounts. Most support questions are answered there.
HOW IT WORKSThe model, end to end
The full modelling pipeline from satellite bathymetry to per-sport scoring. Answers 'why does my location read X?' before you have to ask.